The 4 most important technological challenges companies will have to face in 2023

2022 has technically been a tumultuous year for businesses. Between cyberattacks to contend with and talent shortages to overcome, organizations have had to shift strategy to thrive. However, they face new uncertainties over the next 12 months. Which technological challenges do companies have to prepare for?

Innovation and anticipation will be the best allies to ensure cybersecurity

Identifying a cyberattack and measuring its scope are essential steps in deciding the best strategy. In order to develop good resilience, however, companies will no longer be able to content themselves with reacting in the event of an alarm, but will have to act proactively and anticipate cyber attacks. As the attack surface continues to expand and cyberattacks become more sophisticated, simply detecting malware will no longer protect organizations. Therefore, behavioral modeling will help predict attacks and detect anomalies, particularly relying on artificial intelligence (AI) and machine learning (ML), the capabilities of which are constantly improving. In addition, AI will occupy an even more important place in companies in 2023 and in the years to come. All actors directly or indirectly related to this technology, such as governments, academia or NGOs, need to discuss defining a governance framework for AI to ensure its ethical aspects.

The quality of observability and monitoring at the heart of business concerns

Over the years, the amount of data collected by companies has increased in tandem with the digital transformation of many industries, often at the expense of teams responsible for cybersecurity. In fact, one of the main problems related to data is that it is too plentiful and often does not directly correlate to the company’s activity. To solve this problem, companies must use solutions that allow 360° monitoring of IT environments, thanks to software tools that observe the inputs and outputs of data, known as “full-stack observability”. Thanks to these solutions, IT teams can therefore improve the performance of IT systems and identify or even anticipate the root cause of problems in order to find solutions more quickly. This need for further development should not be neglected by companies, since the monitoring and visibility capacity directly influences their operational results.

Predict respond better

This year, many companies had supply chain problems, also called “supply chain”. The latter has been put to the test, but now companies can rely on the Internet of Things (IoT) to optimize the cybersecurity, resilience and efficiency of their supply chain. Thanks to the IoT, the supply chain will evolve, allowing security teams to anticipate and assess risks in order to best manage them. Gradually, connectivity is aided by networks capable of self-healing, learning, predicting, and planning. However, organizations will also face challenges related to cloud management and optimization. Solutions that combine machine learning and deep analytics are a good way for them to automate their processes and integrate tools suitable for a more complex cloud infrastructure.

Well-being and sustainability, two essential dimensions for companies

There is no doubt that hybrid working, which is now firmly anchored in employee practice, will remain a central topic for the organization of companies in 2023. The development of collaboration tools is strongly influenced by the principles of digital accessibility. In fact, the new challenge of hybrid working for organizations is to provide fair and inclusive experiences to improve employee well-being in the office and at home. Beyond the work environment, companies need to strengthen their thinking on environmental issues. The Net Zero goal, advocated by many companies, leads to common standards to respond to the ecological emergency.

A constantly changing landscape

2023 will be no exception to the rule, technology will once again take center stage in the strategy of companies and in the challenges they face. Technology creates solutions, but also brings new considerations for companies. The challenges of cybersecurity, sustainable development, ethics and meeting the new expectations of employees are and always will be linked to the ability of companies to innovate and integrate new technologies into their activities.

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