Video can reshape the future of healthcare if used responsibly

Today, the shortage of medical staff and the severity of the repetitive and administrative tasks associated with their jobs are in the news.

To remedy this situation, which deprives them of the necessary time to provide adequate patient care, some countries are planning large investments in the digitization of healthcare. By helping nurses provide better care to their patients, video technology plays an important role in the success of these plans.

Data-driven video technology can support some of the routine tasks typically performed by caregivers, giving them more time to be face-to-face with their patients. To do this, it analyzes the videos from the cameras to identify what is happening at the crime scene.

How data-driven video technology can help reshape the future of healthcare

  • Alert when someone falls. Data-driven video technology can make the difference between a person falling, standing up, kneeling or tying their shoelaces. In the event of a fall, the video system can immediately alert caregivers and help them respond quickly by showing them where it happened. If the fall is due to a heart attack or stroke, every minute saved can save lives.
  • Support patients before and after surgery. Transporting patients from their room to surgery often requires the use of hospital elevators. Data-driven video technology can help reduce delays in transporting patients to operating rooms. By detecting when operating room beds enter elevators and disabling call buttons on other floors, video can allow the elevator to bring patients directly to the operating room floor. For patients in the recovery room after surgery, frequently opening the door during the night to check on them can disrupt the patient’s sleep and lead to a longer recovery time. Video technology can help caregivers be there for patients when they need them without having to disturb them too often.
  • Ensuring patient and staff safety. The combination of data-driven video technology and intelligent sound analysis can detect fear, anger and verbal aggression. By alerting caregivers to a potential conflict, they can intervene early to prevent the incident from escalating into a physical assault. When a patient attempts to self-harm in their room, caregivers can use two-way audio communication to respond quickly, reassure them, and let them know help is on the way.

Compensation regulation and innovation in the service of patient data protection

These examples are just some of the ways the healthcare industry can use video technology to benefit patients and caregivers. However, the way we use video technology in society is increasingly being questioned as the feeling that “Big Brother” is watching us is a serious problem for many people. In the healthcare industry, data protection is a major concern, whether it is data confidentiality or the privacy of individuals. For healthcare to embrace video technology, we need to put the right safeguards in place.

To protect patient privacy, systems typically use only live, unrecorded video while encrypting patient images so they cannot be identified. Also, as video technology moves to the heart of healthcare systems, we need a legislation which prevents any unethical use. While we welcome more responsible behavior, creating meaningful legislation requires more dialogue between technology leaders and policymakers. The aim is to promote responsible use of technology without slowing down the pace of innovation.

As the healthcare industry increasingly seeks to use data-driven video technology to handle the ever-increasing workload of nurses, there is also uncertainty about how whose technology can and cannot be used. The rules governing the use of video in hospitals are complex and sometimes overlapping. Not all hospital staff are legal experts and clearer guidelines are needed – for example on the interpretation and application of the GDPR.

Video technology can change our lives for the better. For future generations to accept it, we need to use this amazing technology the right way – responsibly.

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