Webb Fontaine is the global leader in artificial intelligence-powered trade and customs facilitation solutions for governments and trade administrations. The company is celebrating its 20th birthday this month.
In 2002, leading figures in their respective fields and pioneers of new technologies joined forces to found Webb Fontaine. Its vocation was clear: To optimize the customs and trade sector by providing government agencies and commercial enterprises with cutting-edge technologies and knowledge. Customs solutions, the company’s initial favorite field, inspired its first offers. Indeed, the market demanded cutting-edge innovations to improve efficiency and safety. Webb Fontaine’s customs solutions have met these expectations and more.
“Our customs solutions have been designed to address the fundamental problems facing customs services around the world” Alioune Ciss, CEO of Webb Fontaine.
Our technology was first deployed in Nigeria through a partnership with the Nigeria Customs Service (NCS). She has played a key role in one of the most advanced customs environments in the region, facilitating millions of Nigerian imports and exports annually. It ensures the continuity of customs revenue collection despite the threat posed by Covid-19 and other constraints in the sector.
The success of its customs solutions in many countries has shown that the trade industry as a whole cannot grow and meet demand without major advances and investments in all aspects of trade technology. The functioning of the trade ecosystem was fragmented and inadequate, leading to serious and costly delays, loss of customs revenue and poor risk management.
Webb Fontaine has focused its efforts on a massive investment in its research and development program, to support the design and expansion of its product line. It intended to produce solutions that were not only based on the latest technologies, but which met almost all the needs of the sector. The company now has five state-of-the-art research and development centers around the world. These centers of excellence are constantly recruiting the best talents in the industry to offer innovative products and services that meet the demands of modern international trade. These research hubs now include more than 300 seasoned experts who play a crucial role in the constant growth of our product line.
Webb Fontaine’s solutions, deployed in several countries around the world, now form a fully integrated portfolio. Powered by artificial intelligence, they encompass single-window operations, customs systems, electronic payment gateways, artificial intelligence-based risk management, port community systems, government reforms, trade compliance, development of IT infrastructures, automated tracking and classification of goods, goods management systems, and many other services.
“Our product portfolio has been designed to support widespread access to critical business technologies. All of our solutions are fully transferable to our partners. They are available in multiple languages and can be used in both developed and undeveloped commercial environments. These years of investment, research and development have paid off and give us a unique range of products that we can confidently deploy in almost any environment.” Samy Zayani, Sales Director of Webb Fontaine.
Over the years, Webb Fontaine has enjoyed numerous collaborations with the enlightened governments of Bahrain, Benin, Niger, Egypt, Nepal, Abu Dhabi, Panama, Nigeria and Ajman, among others. .
The development of its solutions continues with the recent launch in Egypt, in partnership with Misr Technology Services, of a state-of-the-art Integrated Risk Management (IRM) Service powered by Artificial Intelligence.
As the company celebrates its 20th anniversary, its ambition to build the future of commerce through technology remains stronger than ever.
“We have never strayed from our mission to empower governments and trade entities with future-proof technology and expertise to fundamentally transform the customs and trade environment.
International trade has come under severe pressure in recent years. Technology is paramount across the entire business ecosystem to stem threats to the industry to ensure an efficient, effective and continuous flow of business.
We now have 25 subsidiaries around the world, with around 1,000 employees, 30% of whom are dedicated to research and development.
We are determined to intensify our efforts around the world to enable all players in commerce to benefit from the panoply of revolutionary solutions that we are working to design, develop, deploy and transfer.” Alioune Ciss, CEO of Webb Fontaine